Our Morals
About Apex
Apex is a transportation broker based out of Indianapolis Indiana. As many people know in the supply chain industry, freight brokers are "a dime a dozen". However, at Apex we take a different approach with our clients. Unity is one of our core beliefs. When onboarding new customers, school is in session. First we educate ourselves on the clients business & operational procedures. It's important to us that we learn about each individual account, what do they do, how they do it and how it is they operate internally. It is critical to understand when, where & how logistics plays a role in a customers operation. Once we identify the logistical obligations in their operation, we begin, what we call "infusion".
Our goal is to fuse with the customer & work in unity. Over the years, we have learned that using this approach, our customers have been able to cut out costs towards wasted time on transportation relation situations. A company's operation is just a large puzzle in a supply chain world, and we want to be that final piece that fits right in. We want our clients to feel as if we are their transportation department, which is why it is predominant to learn each and every thing we can about each of our customers. Apex wants to be apart of the team, not apart of their "list of vendors". Customer service & customer care are our top concerns. Their product is our product and we will always treat it that way as it makes it's way from point A to point B.
If our customer has a problem, then we have a problem. But we will always find the right solution.
Let’s Work Together
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